Genuine equestrian businesses, including tack stores, feed suppliers, veterinary pharmacies, transporters, trainers, breeders, riding schools, and other horse-related service providers, are eligible to apply.

Click Become an IETA Vendor, choose your membership plan, complete the application form, upload the required business documents, and submit your application for review.

Most complete applications are reviewed within 24–72 business hours. If additional information is required, our team will contact you during the review process.

Yes. You can upgrade to a higher membership plan at any time from your Vendor Dashboard. Your subscription will be updated automatically, and the new features will become available after payment is confirmed.

Your premium membership benefits will end when your subscription expires or is cancelled. You can renew or subscribe to a new plan at any time to restore your vendor features and continue selling without interruption.

Yes. You can upgrade or switch to another available membership plan from your Vendor Dashboard. Any changes will take effect according to your selected subscription.

Membership plans are subscription-based. Your payment is processed securely during checkout, and your vendor account is activated once the payment is successful.

Yes. You can cancel your subscription at any time from your account. Your membership benefits will remain active until the end of your current billing period unless otherwise stated.

No. Each membership plan includes different features, product listing limits, analytics, marketing benefits, support levels, and commission rates. Higher-tier plans provide more tools to help grow your business.

Yes. You can update your store profile, logo, cover image, business details, contact information, shipping settings, store policies, and other information anytime from your Vendor Dashboard.

Approved vendors can list equestrian products and services based on their selected membership plan and approved business categories, including tack, feed, supplements, veterinary products, apparel, stable equipment, transport services, training, breeding, and more.

Yes. Every product is linked to your IETA Vendor Store, allowing customers to view your store profile, browse all your products, and learn more about your business.

Yes. Vendors can configure their preferred shipping methods, shipping charges, delivery zones, free shipping options, local pickup, and handling fees directly from the Vendor Dashboard.

Yes. You can define your estimated dispatch and delivery timelines to help customers know when to expect their orders.

Your shipping information is displayed throughout the customer journey, including product pages, your vendor store, the shopping cart, checkout, and order confirmation emails, ensuring complete transparency before purchase.

Yes. Vendors can create and manage their own return, refund, exchange, cancellation, warranty, and shipping policies from the Vendor Dashboard.

Yes. You can mark eligible products as Non-Returnable. This information will be clearly displayed on the product page before customers place an order.

Yes. All vendors must comply with the IETA Marketplace Terms & Conditions in addition to their own store policies. IETA reserves the right to review, suspend, or remove listings that violate marketplace guidelines or applicable laws.

After your vendor account is approved, you can manage all orders containing your products directly from the **Vendor Dashboard**.

Yes. Vendors can update order statuses such as Processing, Shipped, Completed, or other available statuses based on the workflow enabled by IETA.

Customer payments are securely processed through the payment methods supported by the IETA Marketplace. Once an order is confirmed, the payment is handled automatically, and vendor payouts are released according to the selected membership plan and marketplace payout schedule.

Your earnings are automatically calculated after deducting the applicable marketplace commission based on your membership plan, along with any approved refunds or adjustments.

Go to **Vendor Dashboard → Payout Settings** and add your bank account or UPI details. Your payout information may be verified before your first payout is processed.

Payouts are processed according to your selected membership plan. Once your payout becomes eligible, it will be transferred to your verified bank account or UPI after approval by the IETA team.

No. Every application is carefully reviewed by the IETA team. Only genuine businesses that meet our verification and marketplace standards are approved.

Depending on your business type, you may be asked to provide a government-issued ID, GST or business registration, address proof, business logo, product catalogue, or other supporting documents during the verification process.

The **IETA Verified** badge confirms that a vendor has successfully completed IETA's verification process and has been approved to sell on the marketplace, giving customers greater confidence when purchasing.

Use the support options displayed below, including WhatsApp and email.

Yes. The support team can assist with application status, profile completion, products and marketplace settings.